This Privacy Policy (this “Policy”) of Rock Creek Distillery, LLC (referred to throughout this Policy as “we’ or “our” or “us”), effective April 1, 2021, covers the collection, use, and disclosure of personal information that may be collected by the us anytime you interact with the us, such as when you visit our web site, when you purchase Our products and services online, or when you call our sales or support associates or directors. Please take a moment to carefully read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority to us, and we go to great lengths to protect it.
By accessing or using our web site located at https://rockcreekdistillery.com, you agree to be bound by all of its terms and conditions. If you do not agree to these terms and conditions, please do not access or use our web site.
1. Reasons We Collect Personal Information
We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and offer you products of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, special offers, and events that you might like to hear about.
 
You may opt out of communications about our products and services by sending us an email at info@rockcreekdistillery.com to request removal from our mailing list.
2. Information We Collect and How the Information May be Used
There are a number of situations in which your personal information may help us give you better products. For example:
 
•	We may ask for your personal information when you’re discussing a service issue on the phone with an associate, participating in an online survey, registering for service, or purchasing a product.
 
•	When you interact with us, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences, your credit card information and information about our products or services you use, and information relating to a support or service issue.
 
•	We also collect information for market research purposes to gain a better understanding of our customers and thus provide more valuable service.
 
•	We collect information regarding customer activities on our web sites. This helps us to determine how best to provide useful information to customers and to understand which parts of our web sites, products, and Internet services are of most interest to them.
 
•	We may use personal information to provide products and services that you have requested as well as for auditing, research, and analysis to improve our products and services.
 
This information may be shared with third parties or in other circumstances as described elsewhere in this Policy.
 
3. Publicly Displayed Information is Public
If you use a bulletin board, a chat room, or the messaging system on our web site you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously nonpublic, available by enabling certain user features, we will collect that information from your interaction and the information will become publicly available.
 
4. When We Disclose Your Information
To help us provide superior service, your personal information may be shared with legal entities within our organization who will take steps to safeguard it in accordance with this Policy.
In the event of a merger or acquisition involving Rock Creek Distillery, your information will be provided to the party(ies) involved in the acquisition or merger.
There are also times when it may be advantageous for us to make certain personal information about you available to companies that we have a strategic relationship with or that perform work for us to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on our web site.
 
We may take the personal information we receive from individuals responding to our customer surveys and combine (or aggregate) it with the responses of other customers we may have, to create broader, generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). We then use the aggregated information to improve the quality of its services to you, and to develop new services and products. This aggregated non-personally identifying information may be shared with third parties.
 
We also reserve the right to disclose your personal information for any reason if, in our sole discretion, we believe that it is reasonable to do so, including credit agencies, collection agencies, merchant database agencies, law enforcement, litigation or to satisfy laws, such as the Electronic Communications Privacy Act, the Child Online Privacy Act, regulations, or governmental or legal requests for such information. We may also disclose personal information that is necessary to identify, contact, or bring legal action against someone who may be violating our contracts, policies and procedures. Finally we may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
 
5. How We Protect Your Personal Information
We take precautions—including administrative, technical, and physical measures—to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.
 
While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining your personal information.
 
6. Integrity of Your Personal Information
We have safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. You always have the right to access and correct the personal information you have provided and can help us ensure that your contact information and preferences are accurate, complete, and up to date by sending us a message at info@rockcreekdistillery.com. 
7. Privacy of Children
Protecting children’s privacy is especially important to us. We recognize that parents, guardians, or other adults often purchase our products for family use, including use by minors. We do not knowingly collect personal information from children under 13 for marketing purposes without parental consent, but because some information is collected electronically, some information may be collected from children under 13, and will be treated as such by this Policy. If a child under 13 submits personal information without parent or guardian consent to us and we learn that that personal information is the information of a child under 13, we will delete the information. It is our policy to comply with the Children’s Online Privacy Protection Act and all other applicable laws. 
  
8. Cookies and Other Technologies
As is standard practice on many corporate web sites, our web site uses “cookies” and other technologies to help us understand which parts of our web sites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our web site, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.
 
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We will not use the information collected to market directly to that person.
 
In some of our email messages we use a “click-through URL” linked to content on our web site. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.
 
In addition we use pixel tags—tiny graphic images—to tell us what parts of our web site customers have visited or to measure the effectiveness of searches customers perform on our site. Pixel tags also enable us to send email messages in a format customers can read. And they tell us whether emails have been opened to ensure that we’re sending only messages that are of interest to our customers. We may use this information to reduce or eliminate messages sent to a customer. We store all of this information in the Amazon Cloud.
 
9. Commitment to Your Privacy
As we said, we take protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to our employees and strictly enforce privacy safeguards within our company. In addition, we support industry initiatives to preserve privacy rights on the Internet and in all aspects of electronic commerce.
 
10. International Users
We abide by the safe harbor framework set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information collected from the European Union.
 
11. Links to Sites of Other Companies
Our web site may have links to the sites of other companies. We are not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
 
12. Further Questions Regarding Privacy
If you have questions or concerns about the Customer Privacy Policy or data processing, please use the appropriate regional email addresses (see list below) to contact us. The Company’s Data Controller in your region will respond to your inquiry within 30 days.

Country or Region
	Contact Information
	
United States
	info@rockcreekdistillery.com	

If you do not want us to keep you up to date with news and the latest information on products and services send us an email at info@rockcreekdistillery.com requesting removal from our mailing list.
 
13. Updates to Privacy Policy
We reserve the right to revise, amend, or modify this Policy at any time and in any manner. The updated privacy Policy will also be accessible on the web site. Your use of our web site and any other services provided by us after such changes are implemented constitutes your acknowledgement and acceptance of these changes. Please consult this privacy statement prior to every use for any changes.
14. Terminated Accounts

Your account may be terminated in accordance with our Terms of Use, as provided on our web site. If your account is terminated, your personal information will be deleted from our system.  
15. Notice of Compliance to California Residents
California law requires that we provide you with a summary of your privacy rights under the California Online Privacy Protection Act (“California Act”) and the California Business and Professions Code. As required by the California Act, this privacy policy identifies the categories of personally identifiable information that we collect through our web site about individual consumers who use or visit our web site and the categories of third-party persons or entities with whom such personally identifiable information may be shared.
 
Depending on the visitor’s activity at our web site, certain “personally identifiable information” (as that term is defined in the California Act) may be collected, in addition to information set forth in other sections of this document. For purposes of the California Act, the term “personally identifiable information” means individually identifiable information about an individual consumer collected online by us from an individual and maintained by us in an accessible form, and may include any of the following:
 
(1) A first and last name;
(2) A home or other physical address, including street name and name of a city or town;
(3) An email address;
(4) A telephone number;
(5) A social security number;
(6) Any other identifier that permits the physical or online contacting of a specific individual;
(7) The student’s school; 
(8) Information concerning a user that the web site collects online from the user, and maintains in personally identifiable form, in combination with an identifier described within this privacy policy.
 
See Section 8 above entitled “Integrity of Your Personal Information” for a description of the process maintained by us for an individual consumer who uses or visits our web site to review and request changes to any of his or her personally identifiable information that is collected through our web site.
 
See Section 15 above entitled “Updates to Privacy Policy” for a description of the process by which the We notify customers who use or visit our web site of material changes to the our privacy policy. 
 
California Shine the Light Law (SB 27) Compliance Statement
Under California S.B. 27 (“Shine the Light” Law), California residents have the right under certain circumstances to receive, once a year, information about third parties with whom we have shared information about you or your family for their marketing purposes during the previous calendar year, and a description of the categories of personal information shared. To make such a request, please send an email to info@rockcreekdistillery.com and please include the phrase “California Privacy Request” in the subject line, the domain name of the web site you are inquiring about, along with your name, address and email address. We will respond to you within thirty days of receiving such a request.